This Privacy Policy is provided by ÇNR Metal Sanayi ve Ticaret Limited Şirketi, trading as "HEMELS GLOBAL" ("we", "us", "the Company"), the data controller responsible for personal data processed through our website (hemelsglobal.com) and our contact channels, in accordance with the EU General Data Protection Regulation (GDPR).
Address: Pelitli Mh. Tavşanlı Yolu Cd. No:137 Gebze / Kocaeli, Türkiye
Email: info@hemelsglobal.com
Phone: +90 532 229 9685
We collect personal data you provide directly through our contact and B2B quote forms, email, phone, WhatsApp, and our social media channels. Some technical data is collected automatically through cookies as you use the site.
We process your personal data on the following legal bases under Article 6 GDPR: your consent; the necessity to perform or enter into a contract with you; compliance with a legal obligation; and our legitimate interests, provided these do not override your fundamental rights and freedoms.
We may share your personal data with logistics/freight providers, customs brokers, accounting service providers, IT/hosting/website infrastructure providers, competent public authorities, and — where relevant to your inquiry — business partners involved in export, agency, or distribution processes, only to the extent necessary for the purposes above.
Because we use analytics and infrastructure services (e.g. Google Analytics) that may process data outside the EEA, your personal data may be transferred internationally, subject to appropriate safeguards under GDPR (e.g. Standard Contractual Clauses).
Our website uses functional cookies necessary for it to work, and analytics cookies to help us understand site traffic. You can manage or block cookies through your browser settings; some parts of the site may not function as intended if you do so.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. No transmission over the internet can be guaranteed 100% secure, but we take reasonable care to maintain an appropriate level of security.
We retain personal data for as long as required by applicable law or as necessary for the purposes described above, after which it is deleted, destroyed, or anonymized.
Subject to applicable law, you have the right to: know whether we process your personal data; request access to that data; know the purpose of processing and whether it is used accordingly; know third parties to whom your data has been disclosed; request correction of inaccurate or incomplete data; request erasure or restriction of processing; object to processing based on legitimate interests or automated decision-making; and lodge a complaint with your local data protection authority.
You may submit requests regarding the rights above in writing to the address above or by emailing info@hemelsglobal.com. We will respond within the timeframe required by applicable law, generally within 30 days.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. The current version is always published on this page.